Frequently Asked Questions

Please read our FAQ before sending us a message.

Do you get TAX invoice?

YES, You will get TAX invoice.


Do you ship outside Australia?

YES, We offer International Shipping with DHL. FedEx, UPS.

How to place order from outside Australia?
For international orders, Pay by paypal or bank transfer

For INTERNATIONAL BULK ORDER Send us email and we will provide you with final payment details with shipping fees and charges.

Can I pickup?

We offer FREE shipping all over Australia.

Which payment methods are accepted?

Bank Transfer, POLI, Paypal

How long will delivery take?

Shipping in Australia and we use Australia Express  Post or Couriers Please and most of the delivery in 3-7 days within Australia

International Shipping by DHL, FedEx, UPS and delivery in 3-10 days.

Can i get refund?

Due to the nature of these products, there is ” ONLY REPLACEMENT ” option is available under Australian consumer rights guarantees.

We advise you to make any payment only after careful consideration.All sales are final. No refunds will be granted due to change of mind, found it cheaper somewhere else, decided you did not like the purchase or had no use for it.

For support Send us an email

Visit by Appointment only

1/11 Korong Road, Heidelberg West , 3081, Australia

For Support Email:

We’re open Monday – Friday, 9 a.m. – 5:00 p.m (AEST; UTC+10:00)
ABN: 46 163 459 667

    Our team will get back to you as soon as possible.